Amazon Payment Declined But Still Shipped 2024(What To Do & Why It Happens)

When buying from Amazon, there are a lot of little things that may go wrong, and occasionally communication can get confusing for no good reason.

If you’re one of the unlucky few whose payment was denied but whose purchase still arrived, this article will be helpful.

Amazon Payment Declined But Still Shipped

Amazon Payment Declined But Still Shipped
Amazon Payment Declined But Still Shipped

Sometimes this occurs when you use a gift card and another card to pay off the outstanding debt. During the delivery step of the transaction, Amazon attempted to pre-authorize payment on the second card, but the payment did not go through and the product had already shipped.

Although this is highly unlikely, according to Amazon:

In the event that your credit card was denied when placing an order on Amazon, we will contact you through e-mail to request updated payment information. The order will be canceled if payment is unsuccessful again. You’ll have to place a new order if you’re set on buying the product.

You may also check your bank statements in case it doesn’t reflect in your Amazon order.

Amazon Packages Arrived at My Door Even Though My Payment Was Denied

Why Does This Happen and What To Do?

Amazon doesn’t actually have any standards or official rules concerning this, therefore buyers who confront this situation may opt to retain the purchase in silence.

The choice of whether to put things right, return the goods, or retain it is solely with the client.

Customers who experience issues with their accounts are likely to simply change their payment details and pay for the product.

Continue reading to learn how to avoid this and other problems by always having everything in its place.

Does Amazon Not Take Money Out Right Away?

Amazon does not immediately charge your credit or debit card when you make a purchase; however, certain third-party sellers may immediately charge your card when the item is sent.

Amazon waits to charge customers’ credit cards until the order has begun the delivery process in accordance with stringent FTC requirements.

Although charging customers prior to shipment is not against the law, Amazon prefers to wait until the purchase is ready to ship before doing so.

How Do I Know If Amazon Payment Went Through?

Though Amazon often confirms successful payments with a confirmation message or email, there are situations when you might require further assurance or just miss the communication.

The quickest approach to see your account balance is to click on “Account Balance” and then “Account Activity,” which will display your most recent transaction at the top and provide you with all the details you need about it, including your account balance.

If you want to make sure everything is in order with your purchases and payments, you may ask for a report by following these steps:

Simply navigate to your account and listings in the upper right corner of the Amazon website.

Select a report type (such as “items” for a comprehensive overview) by clicking “Download order reports” under “Ordering and shopping preferences.”

Select the time frame of interest, then click the “request report” button.

You will then get an Excel file via email, which will contain all of the details of your orders.

How To Keep Track Of Payments On Amazon Pay?

Here are the simple actions you may take to verify that your Amazon payment was processed without any problems.

Here’s how to use Amazon Pay to keep tabs on your purchases:

Beginning on your computer or mobile device, access your Amazon Pay account.

You may view your most recent transaction, along with the “Transaction Date,” “Merchant,” “Status,” and “Amount,” on the Account Activity tab of Your Account.

The website also includes buttons to see successful, refused, or refunded transactions separately.

Next, select the time frame you’re interested in, then click the “Go” button to see the corresponding transaction.

Details such as the transaction ID and the form of payment utilized may be reviewed.

Looking for Amazon-related info? If you’re wondering why your Amazon purchase hasn’t arrived after several days if Amazon will ship to Hawaii, or if it’s safe to get food from Amazon, check out these posts!


While problems of this nature are to be expected from a firm of Amazon’s size, this particular instance is quite rare. A simple logistical mistake occurs when Amazon sends out the ordered item before receiving confirmation of payment.

Don’t assume the worst; it might simply be that Amazon is taking a little longer than usual to bill you. Wait to see whether Amazon retries the payment, or enters fresh card details to prevent further delays.


Here are 5 short FAQs on Amazon Payment Declined But Still Shipped:

  1. What happens if my Amazon payment is declined? If your Amazon payment is declined, you will receive an email notification from Amazon. You can retry the payment by going to Your Orders and selecting Retry Payment Method next to the order.
  2. Can I still receive my order if my Amazon payment is declined? Yes, you can still receive your order even if your Amazon payment is declined. Amazon will attempt to charge your payment method again after a few days. If the payment is still declined, Amazon will cancel the order.
  3. Why was my Amazon payment declined? There are several reasons why your Amazon payment may be declined, including insufficient funds, incorrect billing information, or a problem with your payment method. Contact your bank or payment provider for more information.
  4. What should I do if my Amazon payment is declined but the order is shipped? If your Amazon payment is declined but the order is shipped, you can contact Amazon customer service to resolve the issue. You may need to provide proof of payment to receive a refund.
  5. How long does it take for Amazon to refund a declined payment? Amazon will process the refund immediately after the payment is declined. However, it may take several days for the refund to appear in your account, depending on your bank or payment provider.

I hope this helps!